Lake-Cook Distributors, Inc. Knowledge Through BooksPaperbacks Fast!
homeOnline Catalog  About Us FAQ    



Your title not listed? We can get any paperback in print!Contact us for a quote

 


LAKE-COOK’S
F.A.Q.

This is my first time ordering from Lake-Cook.  How does it work?
Lake-Cook will fill your order. An invoice will accompany the books, and Lake-Cook requests you pay by check within 30 days of receiving your order.

Do I have to order electronically?
No! Simply use the website to create your order, print out your shopping cart, and call, fax or mail your order to Lake-Cook and it will be processed.

Do I need a purchase order number?
Lake-Cook does not require purchase orders.
However if your school will not pay for an order without one, then you must submit a purchase order at the time of ordering.

Can I pay by credit card?
Yes. Lake-Cook accepts Visa, MasterCard, and Discover.

How current are your prices?
Lake-Cook makes every effort to keep current with publisher price changes, however on occasion a price change will slip by.
Publisher cover prices are always subject to change.

What if a title I’m looking for is not listed?
Our website reflects our most frequently ordered titles.
Lake-Cook has access to any book in print.
Simply contact us and we will be happy to give you a price quote.

Why do you recommend using ISBN numbers?
ISBN numbers are title specific.
Be aware many titles could have multiple publishers and assorted authors, however each book has only one ISBN number.

Hamlet (Folgers Edition) ISBN # 9780743477123
Hamlet (Cambridge) ISBN # 9780521618748
Hamlet (Signet) ISBN # 9780451526922
   

How long does it take to receive my order?
In stock orders ship within 24 - 48 hours.
Special orders or semester orders usually ship within 5 - 10 school days.

How much are shipping costs?
Orders totaling 9 copies or less will incur a $7.50 shipping fee.
All orders totaling over 9 copies are shipped at No Charge.
*Some destinations may be subject to shipping charges

Will you ship the order to my home?
No! Lake-Cook ships only to schools.

847-526-5877     800-677-6047     FAX 847-526-5810
© Copyright 2004-2015, Lake-Cook.com. All rights reserved. Designed and Maintained by NJS Enterprises, Inc.